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Outsourcing in The Healthcare Industry

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Outsourcing has dropped its anchor in many an industry today. It started with small time projects such as a telephone answering service or a garment manufacturing company but now there is no such industry which does not have at least one part of their operational functions outsourced to someone else who is probably better equipped to do it, is cheaper and can produce the same quality as an in-house team would have provided. There is tremendous competition too among the various outsourcing companies. The demand is high and more and more people are jumping in trying to do their bit to gain international exposure and benefit from the obvious financial outcome of dealing in foreign currency.

Outsourcing in the healthcare industry began as soon as people realized that there is so much that can be done especially with BPOs and call centers having proven that already. Healthcare industry has also chosen to adapt outsourcing in an attempt to reduce costs and possibly delivery time as well. Standards and service level agreements were brought in to ensure that quality of work that is so critical in healthcare is not compromised.

Some or the other form of outsourcing was always seen in hospitals and medical institutions. You had security and housekeeping and pest control services being run by external agencies. Some hospitals do not have a full time medical staff, but call in consultants and physicians running a private practice to help out when the necessity arises. For eg, a children’s hospital may not need a full time skin specialist on board. After all, how many children would come in with skin complaints everyday. However they just cannot do without a pediatrician. Healthcare services gradually realized that they could cut down on full time non-essential services and still retain the choice of calling for help when required.

Medical transcription and medical billing soon followed suit. As with any other reason for outsourcing, even in healthcare people figured out that some services did not require them to employ full time staff and that they could get the same job done in half the time paying half the money elsewhere. The latest in healthcare outsourcing is telemedicine. Specialist doctors in India and Israel are able to look at scans and X-rays through internet tools and advise other doctors or patients without both incurring any additional costs. Technology has advanced to such a level that you no longer need to physically visit a doctor or fly in a specialist to get treated, you can do it sitting at home.




Outsourcing And Economics Specific links

Outsourcing And Economics News

Asking the right questions about Bain Capital - msnbc.com (blog)


Asking the right questions about Bain Capital
msnbc.com (blog)
For example, for all the Republican hatred of Keynesian economics, the Republican candidate said if he cut a trillion dollars out of the budget in his first year, he'd be "throwing us into recession or depression." The former governor also said he can ...

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US voters have a poor choice - Tehelka


Tehelka

US voters have a poor choice
Tehelka
Obama strongly opposes outsourcing. Romney, on the other hand, supports it: American companies should be allowed to outsource in order to remain competitive in the global economy, he says. As Governor of Massachusetts, he had vetoed a Bill passed by ...
Negatives won't kill RomneyThe Hill
Obama campaign targets Romney's record as governorCNN (blog)

all 4,062 news articles »

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Conservatives want corporate profits, not jobs - Rimcountry gazette (blog)


Conservatives want corporate profits, not jobs
Rimcountry gazette (blog)
Interdependence includes the benefits of cheap Chinese imports and the severe erosion of the American economy caused by outsourcing of high-technology well paying manufacturing jobs. Cheap goods will not make your mortgage payment.

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Union files unfair labor practice complaint against Unit 5 - Bloomington Pantagraph


Union files unfair labor practice complaint against Unit 5
Bloomington Pantagraph
NORMAL — The union representing McLean County Unit 5's school bus drivers and monitors has filed an unfair labor practice complaint in hopes of blocking the district's consideration of outsourcing the service. While there was no formal school board ...
New photo company, busing on Unit 5 agendaWJBC News

all 4 news articles »

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Indian call centres put on hold - The National


The National

Indian call centres put on hold
The National
The Indian heavyweights Cognizant and Infosys have both warned of demand slowdowns and another outsourcing darling, Wipro, is currently undergoing restructuring to boost its profits. Admittedly, the global economic downturn does directly affect Indian ...

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